E-Jawatan 2.0 User Manual

Applicant Login

Use your email address / NRIC combination to sign in from the primary login screen.

• Complete the email and password fields. The remember-me checkbox is safe for private devices only.
• Each login attempt is protected by Google reCAPTCHA. Wait for the verification token to finish before sending the form.
• The TAC button jumps directly to the passwordless login flow described in the next section.

Tip: If you cannot remember the password, click "Forgot Your Password?" to trigger the standard reset email.

Login with TAC (Transaction Authorization Code)

Use TAC whenever a temporary login is required or when multi-factor verification is enforced.

• Enter the email used for registration. Click "Request TAC" to receive a six digit code.
• Codes are throttled in RestController@code_request. Wait five minutes before sending another request.
• Submit the TAC to finish authentication. The code expires after 10 minutes or after a successful login.

Tip: Whitelist [email protected] to avoid spam filtering the TAC email.

New Registration

Prospective applicants create their e-Jawatan account through the registration screen.

• Complete personal information, contact details, and create a secure password that follows the on-screen policy.
• Accept the terms and conditions before submitting.
• After submission, verify your email address using the verification link that is automatically dispatched.

Tip: Use a personal email address that you can access on mobile to streamline TAC verification while travelling.

Enquiry & Feedback

Applicants can raise issues without logging in by submitting the enquiry form.

• Pick an enquiry category and describe your issue. Fields marked with an asterisk are mandatory.
• Attach supporting documents if required (PDF/JPG). The max file size follows the application config.
• Submitted enquiries generate a reference number. Administrators can respond within the admin console.

Tip: Link the enquiry to a registered email so responses reach the inbox and the in-app notification center.

Dashboard Overview

Monitor pending actions, draft applications, and HR announcements right after signing in.

• Widgets on the top row summarise application progress, outstanding tasks, and unread notifications.
• The reminder list shows deadlines for application submission and missing sections.
• Use the quick links on the right-hand panel to continue forms, open notifications, or download submissions.

Tip: Check the dashboard before every submission to ensure no required documents or sections are missing.

Position(s) Offered

Select up to the maximum allowed positions, rank preferences, and answer position-specific questions.

• Search for an open position using keywords or filters. Selected posts appear in the table below.
• Rank your choices if multiple positions are allowed. Drag to reorder or use the provided move actions.
• Submit reasons or expected remuneration if the form configuration requires them.

Tip: The form enforces the limit configured in the Positions Offered settings. Remove unused posts before adding new ones.

Personal Information

Capture demographic information, contact addresses, and identification numbers.

• Fields are grouped by NRIC/passport data, residential & postal addresses, and basic demographic info.
• The "Save & Next" button stores data through ApplicantController@store_personal.
• Use the progress tracker on the left to jump between steps without losing saved data.

Tip: Ensure the NRIC is correct. It locks further down-stream processing and is referenced by HR reports.

Academic Qualifications

Log every academic credential, upload transcripts, and specify grading information.

• Click "Add Qualification" to insert entries for SPM, Diploma, Bachelor, Master, etc.
• For each entry, specify institution, field, award date, and attach supporting documents.
• Use the grade dropdowns sourced from Settings -> Education Grades to normalise results.

Tip: Large transcript files should be compressed before upload to stay below the configured limit.

Competencies & Skills

Highlight languages, IT skills, professional certifications, and other competencies.

• Document languages with proficiency per skill (reading, writing, speaking).
• List professional certifications and licences, including expiry dates where relevant.
• Add technical skills (software, machinery, etc.) to help HR identify fit for specialised roles.

Tip: The language and skill dropdowns draw from Settings. Contact HR if a value is missing.

Employment History

Record employment experiences, job responsibilities, and supervisor details.

• Use separate entries for each employer, starting with the most recent.
• Include job title, department, duration, and core responsibilities for each position.
• Indicate whether HR may contact the employer for reference checks.

Tip: Attach service letters where required. PDF format works best for multiple pages.

Reference Information

Provide referees that HR can contact during background checks.

• At least two referees are recommended. Each needs a full name, relationship, and contact info.
• Toggle the consent checkbox if the referee agreed to share their data.
• Use the reorder handles if the form enforces a "primary" reference.

Tip: Choose referees who have worked with you recently to increase approval speed.

Upload Resume & Documents

Centralised screen for uploading resumes, cover letters, and mandatory attachments.

• Click the upload card to attach the latest resume (PDF or DOCX).
• Optional supporting documents such as cover letters or portfolios can also be added here.
• The progress badge confirms when the file is stored via ApplicantController@store_resume.

Tip: Use clear filenames (e.g., Resume_Nadia_2024.pdf) to help HR identify the file quickly.

Applicant Declaration

Final confirmation stage before submission.

• Review every step's completion indicator on the left-hand progress tracker.
• Read the declaration text carefully and tick the acknowledgement checkbox.
• Click "Submit Application" to lock the form. Editing afterwards requires HR to re-open the steps.

Tip: Download the PDF summary immediately after submission for your personal records.